Description

Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a Clinical Supervisor.

The Clinical Supervisor is responsible for the oversight and supervision of clinical staff including Advisors and Peer Support staff in the PROS program. This role ensures high-quality care delivery, operational efficiency, documentation compliance, and effective management of advisors. The supervisor will support the clinical and administrative functions of the program, with an emphasis on evidence-based practice, recovery-oriented service delivery, and regulatory compliance.

Essential Duties & Responsibilities

Maintain compliance with all New York State Office of Mental Health policies and procedures.
Maintain organized and accurate documents and client records using AWARDS - electronic health record (EHR) database.
Provide individual and group supervision to Advisors and Peer staff.
Review clinical interventions, service planning, documentation, and treatment outcomes.
Offer guidance and support for complex clinical cases and client engagement strategies.
Foster professional development through feedback, training, and performance evaluations.
Collaborate with the Assistant Director with daily operations of the PROS program, ensuring effective service delivery and person-centered care.
Assist with scheduling, coordination of services, and troubleshooting operational issues in support of the team.
Collaborate with other departments and leadership to support program goals, ensure compliance, and track programmatic success through ongoing evaluation.
Provide orientation, supervision, and mentorship to clinical interns.
Coordinate intern schedules and learning objectives.
Ensure interns meet learning and ethical standards aligned with academic requirements.
Review assessments, IRPs (Individualized Recovery Plans), and clinical documentation for accuracy and compliance.
Monitor the timely completion of documentation to meet regulatory and agency standards.
Provide corrective feedback and coaching to staff as needed for documentation improvement.
Perform related duties as assigned by supervisor.
Produce comprehensive and descriptive progress notes with time, location, intervention and follow-up needed.
Assure Staff document all services within deadlines
Complete required trainings in the areas of psychosocial rehabilitation, trauma-informed care, person-centered care, motivational interviewing and substance use disorders.
Other duties as assigned

Requirements

Education & Experience

Licensed Master’s level clinician (LCSW, LMSW, LMHC, etc.) in good standing in NY.
Minimum of 2 years of experience in a behavioral health setting; supervisory experience preferred.

Other Qualifications

Strong knowledge of recovery-oriented service models, including PROS.
Familiarity with clinical documentation standards, quality assurance practices.
Demonstrated leadership, organizational, and communication skills.
Working knowledge of computer software and electronic health record systems.
Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards.
Knowledge of Medicaid, Social Security, and other entitlement systems.
Excellent interpersonal skills required.
Ability and willingness to regularly travel using public transportation throughout the boroughs and have flexibility in hourly/weekly schedule.
Spanish speaker a plus
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external colleagues.
Excellent computer proficiency (MS Office – Word, Excel, and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Benefits

MHANC offers an extensive benefits package to full-time employees, which includes:

Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
403(b) Retirement Plan
Life Insurance
Paid Time Off
Paid Sick & Safe Leave
Long Term Disability
Short Term Disability
Paid Holidays
Employee Assistance Program
Pre-Tax Commuter Benefit

Mental Health Assn. of Nassau County

Open Positions (1)

Other

Clinical Supervisor