Job Summary:

The IT Business Manager III is responsible for providing internal and external communication support to assist in running the business of IT.

Essential Functions:

Develop and execute comprehensive communication plans to support IT goals and objectives
Lead Organizational Change Management and develop communications, presentations, and engagement activities for stakeholders during change efforts
Create compelling messaging and content that effectively communicates business value, member centered solutions, and other key messages to various audiences
Create and deliver executive level presentations that identify key insights and identify key actions that support IT strategy and objectives
Develop agendas and content for IT leadership and town hall meetings
Assist with the development of strategic messaging and tactics for disseminating news and other content to internal audiences
Develop, write and edit communications for emails, briefing documents, intranet posts, events and executive presentations for use internally and externally
Collaborate with internal teams to ensure consistent messaging and branding across all communication channels
Create, monitor and analyze communication metrics to measure the effectiveness
Identify and implement new communication channels to evolve message adoption
Collaborate and assist as a backup to the IT Performance & Business Services team

Flexible team player and perform any other job-related instructions, as requested

Education and Experience:

Bachelor’s degree in a related field, or equivalent years of relevant work experience required
Minimum of seven (7) years of experience in IT, business analysis and/or communications related field
Prior management experience is preferred
Experience working within a large organization in the technology field preferred

Competencies, Knowledge and Skills:

Highly organized, resourceful, and detail oriented with a strong focus on proof-reading and accuracy.
Ability to think, plan and execute multiple high-priority tasks at one time in an organized fashion
Ability to absorb technical content and repurpose for a variety of communications vehicles
Ability to balance competing priorities and manage several time-sensitive projects at once in a fast-paced environment with minimal direction
Effective team player who can lead efforts across disciplines
Excellent creative and visual skills including graphic design exposure as well as slide design with experience using presentation software
Excellent written and verbal communications skills
Executive maturity and an ability to work effectively with senior executives
Familiarity with IT implementation projects and IT strategy formulation is preferred
Strong communications professional with experience with managing internal communications programs and supporting senior leadership communications

Licensure and Certification:

None

Working Conditions:

General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

$83,000.00 - $132,800.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Salary

Organization Level Competencies

Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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CareSource

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Management

IT Business Manager III