NECESSARY MATERIALS FOR APPLICATION:

-Letter of Introduction

-Resume

-Letters of Recommendation- Two (2) current, professional letters (one must be from a current or former direct supervisor and dated within the last 3 years)

Please note: All required documents must be submitted at the time of application. Incomplete applications will not be accepted or reviewed.

Temporary Support Technician

Job Description

Reports To: Senior Administrator (or designee)

FLSA Status: Non-Exempt

School Classification: Classified

Pay Schedule: Range 2 ($24.92 - $28.88)

Work Schedule: Temporary position, based on assignment

Location: Onsite and Remote Office

Position Summary: The general support technician supports the department through record-keeping, clerical functions, document updates, and compliance with relevant laws and policies.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Assists with various administrative tasks as needed
Performs record-keeping and clerical functions (e.g. copying, faxing, filing, etc)
Updates manuals and all related Google documents when changes and updates are made by the department
Performs other duties as assigned to support the department
Performs all tasks according to applicable laws, codes, regulations, policies, and procedures

Other Duties:

Responds to all school-related written correspondence, phone calls, voicemails, and emails within 24 business hours
Documents and refers all formal disciplinary actions involving students and staff to school management ensuring compliance with the school’s Uniform Complaint Policy and the school’s Uniform Technology Policy; addressing and resolving complaints from students, parents, and staff in a timely manner; and complying with the provisions of California Penal Code Section 11166 (Child Abuse and Neglect Reporting Act)
Performs other duties as assigned

QUALIFICATIONS GUIDE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education & Experience:

High school diploma or equivalent is required
Two years of clerical experience preferred

Other Qualifications:

State and federal fingerprint clearance (LiveScan) to work with students (Ed. Code 44237). No prospective employee can report to work without this clearance being received and Human Resources notifying the immediate supervisor of this clearance.
Proof of a clear TB test or signed Certificate of Completion dated within the last 60 days (Ed. Code 49406) upon employment and thereafter updated every four years
Hold and maintain a valid California Driver’s License; proof of automobile insurance; and full time use of a dependable automobile that is insured pursuant to California regulations.

Knowledge:

Computer and technology literacy: Operate office equipment including a calculator, copier, fax machine, computer and assigned software.
Google docs, Google spreadsheets and other online collaboration tools to send and receive information
Basic arithmetic calculations

Skills:

Conflict resolution
Record-keeping techniques
Methods of collecting and organizing data and information

Abilities:

Embraces Sage Oak’s core values
Maintains integrity at all times
Works independently with little direction
Maintains developed, clear communication and interpersonal skills that maintain a respectful, professional, and courteous manner
Maintains flexible and adaptable mindset
Demonstrates sensitivity to individual differences and cultural backgrounds
Maintains confidentiality of sensitive and privileged information
Follows established procedures and meets all established deadlines
Allocates time and resources effectively
Understand complex, multi-step written and oral instructions

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hear and speak to exchange information
Dexterity of hands and fingers
See to read a variety of materials
Bend at the waist, kneel or crouch
Sit or stand for extended periods of time
Lift objects up to 50 pounds with or without assistance

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office environment, regularly operating a computer and other office equipment
Noise level is generally moderate
Meetings conducted in public and office settings
Indoor and outdoor in varying temperatures
Employee must have available transportation and be able to drive up to 100 miles in a day

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor.

EQUAL OPPORTUNITY:

Employer is an equal opportunity employer. Recruitment, hiring, and promotion of individuals in all job classifications will be conducted without regard to actual or perceived race (including traits historically associated with race, such as hair texture and hairstyle, including but not limited to braids, locks, and twists), color, creed, actual or perceived gender (including gender identity and gender expression), religion (all aspects of religious beliefs, observance or practice, including religious dress or grooming practices), marital status, registered domestic partner status, status as a victim of domestic violence, assault or stalking, age (40 and over), ethnicity, national origin or ancestry (including language use restrictions), citizenship, physical, intellectual or mental disability (including HIV and AIDS), reproductive health decision-making, medical condition (including cancer or a record or history of cancer, and genetic characteristics), family or medical leave status, sex (including pregnancy, childbirth, breastfeeding or a related medical condition), genetic information, sexual orientation, political affiliation, military and veteran status, use of cannabis off the job and away from the workplace, or any other consideration made unlawful by federal, state, or local laws. It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Employer’s hiring and employment practices may exclude a candidate from consideration where bona fide occupational qualifications exist.

Sage Oak Charter Schools

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Customer Service

Temporary Support Technician