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Description

Call Center (Patient Support Specialist)

Greenwood, IN

The ideal candidate will be able to multitask in a fast-paced setting, answering more than 100 calls per day while being courteous, a patient advocate, and promoting a positive patient experience. They must also be extremely detail-oriented and be able to develop strong interpersonal relationships with patients and staff.

• Register and schedule patients referred by outside physicians (via phone or fax). Ensure complete and accurate registration, including patient demographics and current insurance information.

• Verify patient insurance, including referrals and authorization requirements.

• Triage phone calls to appropriate staff members

• Additional duties as assigned.

Requirements

Strong patient advocate, promoting a positive patient experience.
Experience with an EMR scheduling system.
Previous medical practice experience is a plus
Basic insurance knowledge
Dedicated team player
Dependable and reliable
Ability to effectively communicate with patients
Focused on accuracy and attention to detail.
Positive, energetic personality

Dermatology Inc.

Open Positions (1)

Customer Service

Patient Support Specialist- Call Center