Springbrook Software is the leader in cloud-based ERP and payments software for local municipal governments and special districts. They are seeking a Project Manager to support their Services team, responsible for managing customer integration and implementation projects, ensuring project timelines are met, and maintaining client relationships.

Responsibilities:

Perform wide range of administrative tasks related to scheduling customer integration and implementation projects for the Services team of Consultants
Understand project scope, budget, duration and requirements and communicate essential project information. Identify risks to ensure full utilization of Services resources
Create project timelines and exit deliverables
Monitor projects to evaluate progress and note issues in the event project delayed or incomplete
Establish and maintain relationships with appropriate client stakeholders
Work with local governments to analyze, configure and optimize processes while implementing software management systems
Quality control configurations
Work with different teams throughout the Company to communicate product status
Become an expert on Springbrook's products, industry, and business model
Maintain general awareness of Springbrook security and privacy policies
Report any security incident or suspected security incident to the Springbrook Incident Response Team

Requirements:

4+ years of relevant project management experience in a growing SaaS company
Bachelor's degree in Urban Planning, Public Administration, Business or Project Management or an additional 2 years of project management experience
Experience working in local municipalities or county government
Skills in working with a cross-functional team
Superior communication and presentation skills
Ability to speak with technical and non-technical team members as well as communicate with customers in a precise, professional, thoughtful format (written and verbal)
Extra consideration for candidates with experience using Springbrook Software
Fundamental understanding in permitting, planning, and licensing municipal processes
Experience in implementing products that are sold to government, municipalities and utilities
Experience working with customers and internal teams
Experience with project tracking software
Certificate in Project Management desirable
Positive attitude and high level of professionalism

Springbrook Software

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Operations

Project Manager