Our Company

Oaktree is a leader among global investment managers specializing in alternative investments, with more than $202 billion in assets under management as of March 31, 2025. The firm emphasizes an opportunistic, value-oriented, and risk-controlled approach to investments in distressed debt, corporate debt (including high yield debt and senior loans), control investing, convertible securities, real estate, and listed equities. Headquartered in Los Angeles, the firm has over 1,000 employees and offices in 20 cities worldwide. The firm seeks to deliver superior investment results while maintaining a strong culture of risk management, innovation, and operational excellence. For more information, visit: www.oaktreecapital.com

Role Summary

We are seeking a highly skilled and experienced Leader of the Infrastructure Operations group to oversee a globally distributed, offshore team responsible for the continuous operation, maintenance, and optimization of critical IT infrastructure and platforms. This role ensures high availability, performance, and security of enterprise systems across virtualization, storage, backup, networking, cloud, and application platforms.

The ideal candidate will bring strong technical acumen, operational discipline, and leadership capabilities to manage a diverse portfolio of technologies and services.

Key Responsibilities:

Lead and manage a 24x7x365 offshore operations team across multiple technology domains.
Ensure operational excellence in the delivery of services including incident response, change management, patching, and performance optimization.
Drive continuous improvement in monitoring, automation, and runbook development.
Collaborate with onshore SMEs and stakeholders to align on SLAs, KPIs, and strategic initiatives.
Maintain compliance with security, audit, and regulatory requirements.
Provide escalation support and root cause analysis for critical incidents.
Manage team capacity, shift schedules, and training to ensure round-the-clock coverage.

Technology Domains Managed:

1. Virtualization & Compute:

VMware (vCenter, ESXi, vMotion, vSAN, SRM, VDI)
vRealize Automation (vRA), vROPs, CWOM
Dell & Cisco UCS hardware, VxRail

2. Storage & Backup:

NetApp, Dell PowerStore, Unity, AWS FSx, XtremeIO
SnapMirror, SnapVault, CIFS/DFS, SAN zoning
Veritas NetBackup, IDPA, Dell Apex, Backupify, Avamar, Data Domain

3. Cyber Vault & Cleanroom:

Cyber recovery infrastructure, OWL Diode, SecureCopy, CyberSense

4. Cloud & Identity:

Azure AD, AWS SSO, SharePoint Online, M365 backup
Power BI (Gateway, ODBC, Athena, Workspace)

5. Application & Platform Support:

Geneva, Advent, Citrix (CVAD, NetScaler, MCS, ControlUp)
FTP (WSFTP, PGP, scripting), ZLTech, Sitefinity, SharePoint

6. Monitoring & Automation:

SolarWinds, Data Insights, CloudIQ, ControlUp
Patch management across platforms and applications

7. Windows & Server Management:

Windows patching, cluster setup, VM provisioning, decommissioning

8. Security & Compliance:

SOX reporting, vulnerability remediation, open share cleanup

Qualifications:

Bachelor’s degree in Computer Science, Engineering, or related field.
8+ years of experience in IT operations, with 3+ years in a leadership role.
Proven experience managing offshore teams in a 24x7 environment.
Strong understanding of enterprise infrastructure technologies.
Excellent communication, coordination, and stakeholder management skills.
ITIL certification or equivalent experience in service management preferred.

Preferred Skills:

Experience with automation and scripting (PowerShell, Python, etc.)
Familiarity with regulatory compliance frameworks (SOX, ISO, etc.)
Exposure to Agile/DevOps methodologies and tools (Jira, Confluence)

Equal Opportunity Employment Policy

Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources.

For positions based in Los Angeles

For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.

Oaktree

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Management

Vice President, AI Engineer