JLR North America is a company that focuses on modern luxury by design through its British brands. They are seeking a Market Sales Manager who will be responsible for measuring and monitoring key sales-related KPIs, building relationships with retail partners, and implementing process improvements to drive sales performance.

Responsibilities:

Build and maintain strong, trust-based relationships with retail partners to support mutual growth
Utilizes metrics and data to drive performance across key sales metrics by implementing processes and best practices to improve retailer operations
Utilizes the Retailer Balanced Scorecard as a basis for performance discussions with Retailers
Agrees action plans (through RPTK) with the Retailer to deliver improvements
Responsible for the implementation and embedding of key JLR sales programs and initiatives, supporting the Retailer to implement within acceptable timelines
Provides coaching to the Retailer Sales Team, ensuring effective and sustained embedding of sales programs and initiatives, and an exceptional customer experience
Owns key sales processes and identifies opportunities to improve for the customer, retailers and JLR – creating a better customer experience and operational excellence
Manages vehicle stock levels, influencing dealers and sales operations forecasts
Track, monitor and record all sales performance
Identify market/area trends in sales metrics
Identify intervention opportunities that support retailers in achieving their sales targets (NPS, revenue) through operational excellence, systems and standards – design programs and coach retailers to deliver these
Drive programs with retailers to achieve targets
Serves as the SME on JLR programs and systems

Requirements:

Relationship driven individual with strong stakeholder management and communication skills
Problem solver
Strong analytical skillset
Good change management skills
Process skills
Program management skills
Proficiency with JLR systems, KPI tracking and root-cause analysis

JLR North America

Open Positions (1)

Sales

MARKET SALES MANAGER