Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect.

Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together.

About the Role:

As we continue building our best-in-class People Operations function here at Form Health, we are looking to add an HR Operations Manager to our team! This critical hire will be responsible for executing and continuously improving core People operations systems & processes. This person will own the day-to-day new hire onboarding execution, administering key systems including TriNet and Expensify, and will support reporting and data integrity across People platforms. This is a hands-on, detail-oriented role ideal for someone who thrives in systems, enjoys building clean processes, and wants to help scale a high-growth healthcare organization.

This position will report directly to our VP, Head of People but will work cross functionally with a variety of stakeholders across the organization. Strong preference for someone located in the Boston, MA area who would be willing and able to work a hybrid schedule including in-office presence.

What You Will Do:

Employee Onboarding & Lifecycle Administration

Serve as the primary owner of end-to-end onboarding operations
Manage offer-to-start workflows in HRIS and payroll systems
Coordinate background checks, I-9 compliance, and required documentation
Partner with Hiring Managers and IT to ensure seamless Day 1 experience
Support employee status changes including promotions, transfers, and terminations

TriNet Administration

Serve as system administrator for TriNet
Ensure accuracy of employee records, payroll inputs, and benefit enrollments
Partner with TriNet support on escalations and issue resolution
Support compliance reporting and documentation
Maintain up-to-date knowledge of PEO processes and best practices

Expensify Administration

Administer company expense platform
Ensure policy compliance and timely approvals
Audit submissions for accuracy and adherence to company policy
Partner with Finance to resolve discrepancies and support reporting needs

Data Reporting & Analytics Support

Maintain People data integrity across systems
Run recurring reports for headcount, turnover, LOA, onboarding metrics, and payroll audits
Support development of HR Operations KPI dashboard
Identify trends and surface opportunities for process improvement

Process Improvement

Document SOPs across HR Operations workflows
Identify inefficiencies and recommend scalable solutions
Support audit efforts across People policies and compliance programs

About You:

3+ years of experience in HR Operations including HRIS administration
Experience working within a PEO model (TriNet experience strongly preferred)
Experience administering expense systems (Expensify preferred)
Prior healthcare industry a plus
Strong attention to detail and data accuracy
Comfort working in systems and generating reports
Strong organizational skills and ability to manage multiple workflows simultaneously
Ability to handle sensitive information with discretion and professionalism

Success in this role looks like:

New hires consistently report a smooth and organized onboarding experience
Employee data across systems is accurate and audit-ready
Payroll and benefits administration runs with minimal errors or escalations
Expense workflows are compliant and efficient
HR dashboards are reliable and used to inform leadership decisions
Processes are documented and scalable as the company grows

More about Form Health’s benefits:

Competitive salary and equity in a high growth start-up
Comprehensive health benefits (medical, dental, vision)
401k program
Flexible work schedules and paid time off
Paid parental leave

Form Health’s commitment to building a diverse, equitable, and inclusive work environment:

Form Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment.

Base Annual Salary$75,000—$95,000 USD

Form Health

Open Positions (1)

Operations

HR Operations Manager