CeriFi is a company focused on providing learning solutions for the Accounting and Legal sectors. They are seeking a Sales Account Development Manager responsible for making outbound calls to renew subscriptions and acquire new customers for their Continuing Professional Education (CPE) and Continuing Legal Education (CLE) products.

Responsibilities:

Responsible for calling former customers to win them back in renewing their subscriptions
Reaching out to new prospects for new sales of our CPEdge and LegalEdge products
Average 25 calls per day on assigned Outbound projects. These will mainly be calling on Winbacks and Closed Lost customers to assist them and secure their annual renewal, as well as other Outbound Projects as assigned. Manage the campaigns assigned to them. This includes CPEdge, LegalEdge, Gear Up, and CPE Network
Manage the campaign assigned restarts for our non-subscription CPE and CLE solutions. This includes non-subscription courses such as Gear Up seminars, GU self-study, live events, and webinars
Work on periodic account research projects as assigned by the management team
Work with other Sales Account Managers on sales with their assigned accounts
Responsible for securing our renewals for our Accounting & Legal products
Helping grow our business when upsell and new opportunities arise by assisting customers when appropriate or connecting them with their assigned territory rep
Meet or exceed assigned goals for renewals, restarts, winbacks, and whitespace
Place outgoing sales calls, enter customer orders, and update contact information
Answer Inbound Sales queue calls for the CPE & CLE business if needed
Work with our Digital Automation resources to work digitally with our customers
Use Revenue Grid to manage campaigns and sequences for customer renewals and restarts
Responsible for handling direct incoming calls, emails, and leads through resolution in a timely manner
Enter detailed information for each customer interaction into the department’s sales call tracking system, Salesforce, in a timely manner
Enter Opportunities for each potential sale. Keep Opportunities and Pipeline updated at all times to assist with accurate Forecasting
Upsell new solutions to customers when opportunities arise with the customer
Maintain thorough knowledge of production schedule, product, pricing grid, and shipping prices
Ensure an accurate, timely process for maintaining customer account information and for closing pricing transactions
Continuously work with leadership to refine sales strategy to optimize efficiency and results
Actively contribute to both the overall Sales Department and the Company objectives
Learn and thoroughly understand CeriFi products and services
Understand how all of our CeriFi products are used in the Tax, Accounting, Legal, and Financial Education industries to better present and sell our CeriFi products to meet the customers’ needs

Requirements:

Bachelor's Degree preferred, and 1+ years of successful professional sales experience preferred
Personable and enjoy calling prospective customers to talk with them about their Continuing Legal Education (CLE) or Continuing Professional Education (CPE)
Ability to learn new products and services quickly
Outgoing and positive attitude
Intermediate knowledge of PCs, Windows, Microsoft Office, Networks, and the Internet
Ability to communicate effectively over the phone for extended periods of time
Ability to utilize effective selling skills
Must be detail-oriented, organized, and efficient

CeriFi

Open Positions (1)

Sales

Sales Account Development Manager