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About the Role

This is not your textbook HR Director job.

We're looking for an HR leader who is done with HR for HR's sake — someone who believes the people function exists to make the business faster, stronger, and more human at the same time. You will own the people agenda across North America, partnering directly with business leaders to ensure talent strategy isn't a support function — it's a competitive advantage.

You will regularly meet virtually with leaders in other countries which means you will need to be comfortable flexing across time zones and operating with autonomy, bridging cultural contexts, and showing up as a true peer to the business rather than a gatekeeper of process.

If you've ever looked at a legacy HR practice and thought "why are we still doing it this way?" — and then actually changed it — keep reading.

What You'll Do

Reimagine How HR Works

Challenge inherited HR processes and rebuild them around what the business actually needs today, not what the textbook prescribed 20 years ago

Create new ways of working that are lean, human-centered, and built for speed

Be willing to break things that aren't working — and take ownership of what you build in their place

Be a True Business Partner

Sit in business conversations, understand P&L drivers, and translate business goals into talent strategy that actually moves the needle

Advise senior leaders not just on people matters, but on organizational design, team effectiveness, and how to build the capabilities the business needs to win

Earn your seat at the table through business acumen, not just HR expertise

Build and Develop Great Talent

Champion a culture of growth — create development pathways that help people become the best version of themselves professionally and personally

Build succession pipelines that are intentional, honest, and forward-looking

Coach leaders on how to lead, not just manage

Own Employer Brand and Culture

Develop an employer brand across the Americas that is authentic, compelling, and reflects who you actually are as a company — not who you wish you were

Foster a culture that believes in working hard, playing hard, and showing up as a full human being

Balance high performance with genuine care for people's lives inside and outside of work

Lead with AI and Innovation

Actively explore and adopt AI tools that make HR smarter, faster, and more personalized

Encourage the team to experiment, iterate, and let go of what doesn't work

Stay ahead of how the future of work is evolving and bring that perspective into every people decision

Who You Are

You think like a businessperson who specializes in people — not the other way around

You're AI-literate and genuinely curious about how technology can make work better, not just more efficient

You lead with empathy but make decisions with clarity and conviction

You're equally comfortable in a board room and a one-on-one with a struggling employee

You've worked across cultures and understand that leading across geographies — including a reporting line into Asia — requires cultural intelligence, not just cultural awareness

You can hold the tension between structure and creativity — you know when to build a process and when to burn one down

You believe employer brand isn't a marketing exercise — it's a reflection of the lived employee experience

You're energized by ambiguity and see it as an invitation to create, not a reason to wait

What You Bring

12+ years of progressive HR experience, with at least 5 years in a senior leadership role at a technology or high-growth company

Demonstrated experience redesigning HR functions or programs from the ground up

Strong track record of partnering with senior business leaders on talent and organizational strategy

Experience building or significantly evolving employer brand and culture initiatives

Familiarity with AI tools and a genuine appetite to integrate them into HR practice

Experience managing across multiple countries

Excellent communication skills — you can synthesize complex ideas and deliver them simply

Bachelor's degree required; advanced degree or relevant certifications a plus but never a substitute for real-world impact

Why This Role

You'll have real autonomy to reshape how HR works across an entire region

You'll be part of a global HR leadership team with a CHRO who values boldness over bureaucracy

You'll work in an environment that genuinely believes in balance — we work hard, we celebrate wins, and we respect that people have lives worth living

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

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Director, Human Resources