Position Overview

The Training Operations Intern will be in-office and will support the Training Department in coordinating loan officer training initiatives, managing training logistics, and assisting with operational tasks that support loan officer development.

The intern will work closely with the Training Director and gain experience in training coordination, professional communication, and business operations within a mortgage organization.

Key Responsibilities

Training Support

Assist in coordinating training sessions, workshops, and monthly training events
Track and manage training attendance and participation
Help organize materials and resources for training programs
Support execution of initiatives such as Arive support, Internal/External Training, Power Hour sessions, Learning Management System and additional projects

Loan Officer Support

Assist with issuing credit credentials for loan officers
Provide administrative support for new loan officer onboarding
Help track engagement and participation in training programs

Calendar & Meeting Coordination

Assist the Training Director with calendar management and meeting reminders
Help schedule meetings with lender partners, guest speakers, and internal leadership
Prepare meeting agendas and training materials when needed

Administrative Support

Maintain organized training records and documentation
Assist with training reports and participation tracking
Help manage communication related to training events

Learning Opportunities

This internship offers valuable exposure to:

Mortgage industry fundamentals
Loan officer sales and production support
Professional communication and business operations
Training program development and coordination
Leadership and mentorship within a mortgage organization

Qualifications

Currently enrolled in or recently graduated from a college or university
Strong organizational and time management skills
Excellent communication and interpersonal skills
Ability to manage multiple tasks and deadlines
Interest in business, finance, sales, or the mortgage industry
Proficiency in Google Workspace
Comfortable learning and navigating new technical systems and software platforms

Preferred Skills

Strong attention to detail
Professional communication skills
Interest in sales, real estate, or mortgage lending
Ability to work independently and collaboratively

Benefits of the Internship

Exposure to the mortgage industry and loan officer career path
Mentorship from experienced leadership
Hands-on business and training experience
Networking opportunities with industry professionals

Potential pathway into future roles within the company

Equity Smart Home Loans

Open Positions (1)

Operations

Training Operations Intern