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Role Overview

Handle inbound and outbound customer interactions via phone, email, and chat
Respond to inquiries regarding services, processes, and transactions
Resolve customer concerns in a timely and professional manner
Provide accurate information about properties, appointments, documentation, or next steps
Process transactions, requests, or updates in internal systems
Maintain detailed records of customer interactions
Collaborate with internal teams to escalate and resolve complex issues
Ensure a positive and professional customer experience at all times

Requirements

1–3+ years of experience in customer service (real estate experience is a plus)
Strong verbal and written communication skills
Ability to multitask and manage high-volume inquiries
Basic computer proficiency (CRM systems, email platforms, MS Office/Google Workspace)
Strong problem-solving skills and attention to detail
Ability to work independently and manage time effectively

PowDevs

Open Positions (1)

Customer Service

Customer Service Representative