Role Overview

Define and influence the long-term technical strategy for Stack Internal and the company's AI-powered knowledge platform.
Identify emerging trends in enterprise AI, developer productivity, knowledge management, retrieval-augmented generation (RAG), agentic workflows, and enterprise search.
Partner with Engineering and Product leadership to translate customer needs into scalable platform capabilities.
Influence roadmap priorities through direct customer engagement and technical insight.
Serve as a technical executive for strategic customer and prospect engagements.
Advise enterprise architects, CTOs, platform teams, and AI leaders on knowledge architecture, AI adoption, governance, and developer experience.
Lead technical discovery sessions, executive workshops, and architecture reviews.
Represent Stack Overflow during executive briefings and customer advisory boards.
Shape the technical ecosystem surrounding Stack Internal, including APIs, integrations, developer tooling, and partner technologies.
Guide architectural patterns for integrating Stack Overflow into enterprise AI platforms and developer workflows.
Collaborate with strategic technology partners to expand ecosystem capabilities.
Identify opportunities for platform extensibility and ecosystem growth.
Represent Stack Overflow externally through conference presentations, industry events, technical blogs, webinars, podcasts, and customer forums.
Establish Stack Overflow as a thought leader in enterprise AI, knowledge management, and developer productivity.
Mentor internal technical teams through architectural guidance and industry expertise.
Partner with Product Management, Engineering, AI Research, Sales Engineering, Customer Success, and Marketing to align technical strategy with customer outcomes.
Help prioritize strategic investments by bringing customer insights directly into product planning.
Drive alignment across multiple organizations without formal authority.

Requirements

Bachelor's degree in Computer Science, Engineering, or related discipline
10+ years of software engineering experience (or similar) with significant experience designing and delivering large-scale distributed systems
Demonstrated success leading enterprise-scale technical initiatives through influence rather than organizational authority
Deep expertise in API platforms, cloud-native architectures, integration technologies, and developer platforms
Experience collaborating with executive leadership on technical strategy
Strong written and verbal communication skills, including the ability to explain complex technical concepts to both technical and business audiences.
Preferred
Experience in Developer Relations, Field CTO, Chief Architect, or Technical Strategy roles.
Experience with developer productivity platforms or knowledge management systems.
Familiarity with enterprise collaboration ecosystems such as Microsoft 365, Atlassian, GitHub, Slack, ServiceNow, and Salesforce.
Experience working with enterprise SaaS organizations.
Experience representing products publicly through conferences or technical communities.

Tech Stack

Cloud
Distributed Systems
ServiceNow

Benefits

Competitive Base Salary
Generous paid vacation
Generous parental leave, family care leave, and unlimited sick days
Industry-leading health benefits that are applicable per country of residence for all our full-time employees
Company-paid Life Insurance
Home Internet stipend
Professional allocation for your growth and development
One-time allowance to assist with your home office setup
Company-paid access to Calm, Prosus Academy and Overdrive

Stack Exchange

Open Positions (1)

Management

Platform Ecosystem Director