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Role Overview

Provide tailored support to our e‑commerce clients and ensure meticulous implementation of projects
Analyze the current state and develop tailored roadmaps for Xentral rollouts
Design process logic and configure Xentral setups
Actively support client communication via Slack
Participate in daily client-success meetings with team members

Requirements

Technical and analytical aptitude
Client leadership and accountability
Tool-savvy with a quick learning ability
Structured problem-solver
Strong at building rapport
Action-oriented and reliable
Results-focused with an ownership mindset
Coachable high performer
Team-oriented presence over ego
Minimum 12 months of relevant experience in ERP, process consulting, or technical customer support

Tech Stack

Benefits

Genuine digitalization — no gimmicks
A team of A-players
Driven clients
Personal development opportunities
Regular team meetings and offsites
Meaningful work with ownership

founderlab GmbH

Open Positions (1)

Engineering

Digital Systems Engineer – ERP & E-Commerce