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Role Overview

The Contact Center Representative acts as the primary point of contact for customers and is responsible for all account management, selling activities, sales goal achievement, increase brand awareness.
Handling customers’ transactions including but not limited to Order status, Claims, Order Tracking, Uploading artwork, etc.
In addition to serving their own customers, aids and supports other customers and members of their Team.

Requirements

Associate's/Bachelor's Degree
Minimum of (1) one-year previous sales/customer service experience, preferably in a related industry.
Experienced contact center professional, effective telephone, chat, email techniques and customer care
Moderate knowledge of Excel required
Excellent communication skills; written and verbal required
Strong organizational skills also required
Basic sales and negotiation skills required

Benefits

Professional development opportunities

BEL USA LLC

Open Positions (1)

Sales

Sales Representative