Respond and follow through customer enquiries on the IT requests in a prompt and professional manner.
Inform customer any unforeseen delays in IT run rate quotation and delivery lead times, as applicable.
Follow through on pending customer quotations with the respective internal quotation team.
Support the Enterprise Account Managers to provide timely updates and reply to customer urgent requests.
Maintain a strong knowledge of company’s products and services offerings
Actively involved in sourcing, analyzing costs, prepare sales quotations, follow up on sales enquiries.
Negotiate the best commercial and technical package for procurement requirements, improve pricing and terms with suppliers
Support the sales team in ensuring that quotes needed are collected in a timely manner, take initiatives to clarify requirements for purchase orders and contracts.
Analyze and review items purchased, costs, delivery, product performance
Preparation of Proposals, Sales Agreements and/ or Contracts when necessary
Participate or lead in new product introductions when required
Communicate with suppliers and customers, developed long term relationship
Other ad-hoc operational requirement

Basic Degree in any discipline.
At least 3 years’ experience in Sales Support with good track records is required.
Knowledge in IT is advantageous.
Proficient in MS Office applications.
Excellent verbal and written communication skills in English.
Good interpersonal and communication skills
Ability to work in a fast pace environment
Well-organized and responsible with an aptitude in problem-solving.
A team player with high level of dedication

Adventus

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