Design end-to-end: from initial sketches and wireframes to high-fidelity, responsive prototypes across the platform, agent, and web portal
Produce high-fidelity screens and detailed specifications in Figma (English and pt-BR), ensuring the development team has everything needed for precise implementation
Help build and evolve BotCity's first Design System — components, patterns, and tokens
Analyze existing functionalities and propose UX improvements to reduce friction and enhance user efficiency
Build interactive prototypes to test usability and communicate complex flows to stakeholders
Support discovery alongside the UX Lead and the PM: run qualitative interviews, map user journeys, and validate hypotheses and prototypes with B2B clients when needed
Transform findings into clear UX artifacts (User Journey Maps, Personas) and documented insights shared with the team
Partner with Product, Engineering, and Customer Success to ensure design solutions align with technical constraints and business goals

Experience (3+ years) as a UX/Product Designer working end-to-end on digital products
Demonstrable portfolio featuring end-to-end UX projects (from problem to delivered interface)
Strong UI and high-fidelity prototyping in Figma
Ability to design responsive interfaces across web
Experience building or contributing to Design Systems
Comfortable supporting discovery: qualitative interviews, usability testing, and mapping Critical User Journeys
Ability to translate findings into clear insights, opportunities, and recommendations
Experience with Design Thinking and agile methodologies
UX/usability tools (Figma, UserTesting, Maze); MS Office/Excel, Google Suite, Notion
Ability to travel as needed to support events and meet the team
Portuguese — Fluent
English — Intermediary/Advanced

BotCity

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