Role Overview

Take full operational responsibility for the day-to-day running of the Transport Department, ensuring all deliveries are executed safely, on time, and to required specification
Plan, coordinate, and control daily dispatch schedules in line with production output, service level agreements, and operational priorities
Allocate drivers and loaders effectively, ensuring the right resource is assigned to the right vehicle and route to maximise productivity and efficiency
Lead daily operational briefings to communicate workload, safety updates, compliance requirements, and service expectations
Monitor live operations throughout the shift, making real-time adjustments to manage delays, breakdowns, traffic issues, or last-minute schedule changes
Ensure all vehicles are roadworthy, legally compliant, clean, and maintained in accordance with DFT and airport authority (BAA) requirements
Oversee daily vehicle checks, defect reporting, tachograph compliance, and maintenance scheduling to minimise downtime and ensure full regulatory adherence
Take direct accountability for workforce planning and labour control, including rota management, absence monitoring, overtime control, and agency usage to meet operational demand while managing cost
Ensure full compliance with driver hours regulations, working time directives, and transport security standards
Manage all people processes within the department including performance management, disciplinary procedures, return-to-work meetings, and development planning
Identify training needs and support succession planning to ensure operational continuity and capability within the team
Maintain accurate and timely completion of all transport documentation, compliance records and maintenance logs
Proactively identify operational risks or inefficiencies and implement corrective actions to drive continuous improvement
Ensure all transport activities are conducted in a safe working environment, carrying out risk assessments and enforcing safe systems of work
Build and maintain effective working relationships with internal departments, suppliers, airport authorities, and external stakeholders to protect service delivery
Provide hands-on operational support during peak periods, staff shortages, or high workload situations to ensure service levels are maintained
Take ownership of operational decisions, demonstrate visible leadership on the ground, and foster a culture of accountability, teamwork, and shared success

Requirements

You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality
Passion for food and motivation to deliver exceptional service
Well presented, professional individual with a can-do, positive attitude that indulges in team success
Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best
Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment
You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters
Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations
Approachable leader that the large DO & CO Family can depend on and trust
With your guidance, your department will always remain a safe place to work and operate
You must have a clean, 5-year checkable history due to working in a restricted zone of an airport

Benefits

Competitive salary
Enjoy perks by referring your friends through our Refer a Friend Scheme
Save money and time with On-Site Free Meals
Expand your skills and knowledge through our in-house training opportunities.
Genuine career development opportunities, both nationally and internationally
The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO & CO AG

Open Positions (1)

Operations

Transport Operations Manager