As Product Owner for clinical applications, you will actively shape the digital future of our medical processes.
Your work directly contributes to enabling physicians, nursing staff and other medical professionals to work efficiently and to ensuring optimal patient care.
You will work hand in hand with our outsourcing partners and internal teams to continuously improve the service we provide to our customers.
Responsible for the configuration and operation of the Cistec KISIM clinical information system and its related medical peripheral systems at the Zofingen site.
Ensure smooth operations, system stability and performance.
Continuously develop and optimize the applications in close coordination with the clinical departments to meet their needs and achieve process improvements.
Provide active advice and support to users on complex issues, deliver targeted training sessions and create and maintain comprehensive documentation.
Identify innovation opportunities, evaluate them and implement new functionalities or system integrations to increase the efficiency and quality of medical care.
Actively contribute to the support, customization and further development of additional applications at the group level.
Work closely with clinical departments, external partners and the group's IT teams to ensure integrated and future-proof IT solutions.
Manage incidents and changes and coordinate with suppliers in the event of disruptions or required adjustments.

Experience configuring and supporting clinical information systems in inpatient settings; experience with KISIM is an advantage.
Completed training or degree in computer science with knowledge of clinical processes, basic medical training with a strong IT affinity, or an equivalent qualification.
Strong process understanding and the ability to analyze and communicate complex issues.
Excellent communication skills and enjoyment in engaging with internal and external stakeholders.
High service orientation, initiative and problem-solving ability.
Energetic, innovative and self-motivated team player with a strong can-do attitude.
Enjoy working in a highly dynamic environment and remain calm and solution-oriented even in hectic moments.
Knowledge of Atlassian Confluence, ServiceNow and Jira is a plus.
Native-level German and good French and English skills.

Swiss Medical Network

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