Lead and inspire a growing network of retail stores and Boutique Managers
Ensure Dior standards are upheld through exceptional client experience
Drive and achieve sales targets and other KPIs by door
Recruit and elevate boutique talent
Filter communication between retail teams and corporate
Support new store openings
Contribute to strategic planning for Dior’s direct to retail channel
Oversee recruitment, onboarding, and development of boutique teams
Build boutique team bench strength through career development and succession planning
Nurture the boutique community, fostering an inclusive and collaborative environment
Partner with HR to uphold performance management guidelines
Partner with Retail Innovation and Excellence to build out and host retail leadership meetings (weekly, monthly, annually)
Monitor store KPIs, identify opportunities, and partner with boutique leadership to implement action plans to exceed targets
Manage by-door P&Ls, aligning resources with budgets and performance
Participate in budgeting and strategic development, boutique by boutique
Stay informed of market and competitor trends, share consolidated intel with relevant cross-functional teams
Support omni-channel growth strategy: collaborate with Field, Operations, CRM, and IT teams to ensure a seamless experience
Manage and support multiple boutique openings per year.

5+ years managing multiple US-based boutiques at once
Luxury beauty or fashion boutique experience a plus
Proven track record of launching new store openings with experience building, implementing, and iterating on new processes from the ground up
Strong commercial leadership, communication, organizational, presentation, and follow-through skills
Strong interpersonal skills with an emphasis on building partnerships, managing conflict, and influencing others
Ability to motivate people, instill accountability, and achieve results
Proven record in coaching and developing people to improve performance and achieve professional goals
Experience in results-oriented, high-growth environments with agile, resourceful capabilities
Strong knowledge of KPIs, P&L management, and operational standards
Experience with operations systems a plus.
Candidate must be available to work in New York City.

LVMH

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