Provide technical and business support to local and remote end users for the assigned business applications
Manage the lifecycle of the supported applications from implementation to retirement
Provide technical expertise and support for integration with other applications
Manage vendor relations from the technical perspective
Partner with vendors to understand application roadmaps
Ensure standards, patterns, and practices support and comply with internal IT processes
Participate in the collection and provisioning of internal controls information
Establish and maintain system-related documentation
Administer application changes through the change control process

High School Diploma or equivalent
At least six (6) years of experience providing direct Tier II and III level support to end users of technical applications
At least five (5) years of experience with Microsoft SQL Server 2018 and above, SQL scripting, ODBC, DNS, TCP/IP, and Windows operating systems
Experience with MS Office applications: Word, Excel, PowerPoint, and Visio
Experience with the use and application of reporting tools (i.e. Scheduler, SSRS, Spotfire, Crystal Reports)

Health Care eligibility including Medical & Prescription, Dental and Vision coverages
Health Savings Account (HSA), Dependent Care FSA and Dependent Care FSA match
Employer Paid Insurance: Basic Life and AD&D (employee, spouse, child), Short-Term and Long-Term Disability Coverage
Voluntary Insurance: Life and AD&D, Accident, Long Term Care, Critical Illness, Hospital Indemnity, Pet Insurance, Legal Services
Employee Assistance Program (EAP)
401(k) with employer matching
Student Loan Repayment Reimbursement
Vacation, Personal Choice Days (PCD), Sick Time
Paid Parental Leave
Company paid Holidays
Wellness Reimbursement
Subsidized Parking and Public Transportation
Financial Well-being Program
Professional Membership Reimbursement
Employee Discount Programs

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