Role Overview

Execute operational processes accurately and timely, ensuring continuity of critical post-trade activities
Ensure all End-of-Day (EOD) operational processes and trade validations are completed and ready for review by the European Operations Teams
Investigate and document operational discrepancies, escalating unresolved issues proactively to the European Operations Teams
Work closely with traders, sales, logistics, systems teams, and clients to ensure effective coordination and communication among internal and external stakeholders
Manage and monitor physical precious metal deliveries between Group refineries and third-party counterparties
Manage and monitor physical metal inventories across various storage locations in collaboration with the Logistics Department
Verify the completeness and accuracy of operational documentation, including invoices, air waybills, packing lists, assay certificates, and other shipping documents, ensuring timely system updates
Coordinate operational activities to support the movement of precious metals across the supply chain
Provide operational coverage during staff leave and high-volume periods to ensure business continuity
Maintain comprehensive and up-to-date Standard Operating Procedures (SOPs)
Identify operational process or system inefficiencies, risks, and gaps, and recommend practical improvement solutions
Participate in the implementation, testing, and enhancement of operational systems, including Order Inventory Management and Trading Systems
Execute operational activities in compliance with business, regulatory, and internal operational standards
Enforce adherence to operational procedures and internal controls
Maintain accurate operational records and documentation to support transparency and audit readiness
Promote collaboration and operational synergies across departments and global offices
Drive continuous improvement initiatives by proposing process enhancements and innovative operational solutions
Carry out work in a gender and diversity-sensitive manner
Perform other operational responsibilities as assigned

Requirements

4-7 years of work experience in financial operations and settlements, reconciliations, reporting and treasury
Proven ability to manage multiple priorities and maintain high standards of accuracy and compliance
Exposure to ERP and IT systems is an advantage
Excellent organizational skills and attention to detail
Excellent interpersonal skills and customer orientation
Agile and flexible mindset, reactive to requests
Ability to interact with colleagues of diverse cultures; respect for diversity
Competent handling detailed data-sets and proficient with Excel
Proficiency in spoken and written English is required
Open to Malaysian citizen only

Tech Stack

Benefits

Flexible work arrangements
Professional development opportunities

MKS PAMP

Open Positions (1)

Operations

Senior Operations Officer