Role Overview

Build and maintain strong, trusted relationships with clients, being their go-to for campaign updates and advice.
Deliver regular client communications, with support from the Account Director, including leading calls, emails and face-to-face meetings.
Compile and present status reports, campaign timelines, and results updates.
Stay abreast of sector trends, policy changes, and competitor activity.
Attend industry events, building a strong network to support growth and client development.
Translate client briefs into concise internal direction for teams, with a clear focus, deadlines and expected deliverables.
Oversee the delivery of campaigns across media channels, with a clear understanding of the impact of each, and their purpose for the campaign. Ensure accuracy and timeliness in both deployment and reporting.
Collaborate with channel specialists, providing direction to develop media plans that meet client objectives within budget parameters.
Look to opportunities to stretch client thinking and budget, with innovative media solutions.
Identify opportunities to cross-sell creative, measurement, and other non-media solutions.
Ensure all campaigns are delivered on time, within budget, and to brief.
Monitor live campaigns and performance KPIs, suggesting opportunities to optimise, and ensuring implementation.
Work with teams to create and deliver post campaign analysis with clear actionable insights that influence future campaign direction.
Present campaign results and recommendations with clarity and confidence, a clear understanding of what has worked and why, and what could be improved or changed.
Manage campaign timelines and internal workflows, ensuring that deadlines are met and work is delivered to a high standard.
Support junior team members as needed, reviewing their work output and offering guidance and mentoring.
Ensure that budgets are tracked and invoicing and billing accuracy is maintained.
Maintain up-to-date timesheets and be accountable for team delivery.
Ensure financial diligence is maintained, and that client approvals and Purchase Orders are saved in relevant locations and match against corresponding invoices.

Requirements

Relevant experience within media or marketing agency roles.
Deep understanding of media planning and buying across all key media channels.
Demonstrable ability to lead client accounts and work collaboratively.
Demonstrate strong stakeholder, communication and presentation abilities.
Strategic thinking, growth mindset and problem-solving skills.

Benefits

25 days holiday + 3 celebration days
Hybrid working (Tuesday to Thursday in the office)
Contributory pension scheme
3 x Life insurance
Income protection
Employee assistance programme
24/7 Virtual GP access

Audience Collective

Open Positions (1)

Sales

Account Manager