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Role Overview

Own performance & influencer marketing accounts (ROAS-driven)
Lead optimization, retention, growth planning, and upselling
Build strong, strategic client relationships
Collaborate closely with Product to translate client requirements into actionable inputs
Coordinate cross-functionally (BI, Ops, Finance, Influencer, Product)
Identify workflow gaps and proactively improve processes

Requirements

5–7 years total experience
3+ years in Account Management or Customer Success
Experience managing performance-based accounts (e-commerce, SaaS, marketplace, etc.)
Exposure to SaaS/product environments and cross-functional collaboration
Strong analytical skills and data literacy
High ownership, accountability, and ability to operate with minimal supervision
Preferred: Background in performance marketing, influencer marketing, affiliate, or agency + product environments.

Benefits

Professional development opportunities

ITCAN Technology and Digital Marketing

Open Positions (1)

Customer Service

Customer Success Manager