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Role Overview

Create satisfaction for our buyers and sellers in a wide variety of support errands
Pick up inquiries via chat, telephone and/or email
Learn lots about second hand in a fast-paced environment
Help to improve our service based on customer feedback

Requirements

Spoken and written fluency in German, at a near-native level
Good knowledge of English as this is our company language
A structured and service-minded mentality
An interest in finding solutions and improving the offer for our customers
Additional language skills (French, Czech, Danish or Dutch) would be impressive
Experience in a customer-facing role
Experience in working in customer support via chat, phone, and email
An interest in second hand

Benefits

Enjoy staff discounts at Sellpy and the H&M brands (Arket, COS, Other Stories, Weekday & more)
Gain new skills with unlimited access to a learning platform

Sellpy

Open Positions (1)

Customer Service

Customer Support Associate, German Speaking