Act as the primary point of contact for clients, providing clear, practical immigration advice and guidance.
Maintain strong client relationships through regular communication and responsiveness to queries.
Manage a portfolio of immigration cases and oversee end-to-end case processing.
Handle complex or escalated cases and provide resolution strategies.
Ensure compliance with immigration laws, regulations, and internal policies.
Monitor regulatory developments and assess impact on clients.
Manage, coach, and mentor junior team members.
Collaborate with internal and external stakeholders to support client needs.
Identify risks and provide practical, business-focused solutions.
Support training, knowledge sharing, and process improvements within the team.

Minimum Degree Required: Bachelor's Degree or equivalent experience.
Required Fields of Study: Law, Human Resources, Business, International Relations, or related field.
Minimum Years of Experience: Minimum 5 years of relevant experience in corporate immigration, global mobility, legal, or immigration advisory services.
Strong knowledge of corporate immigration processes and legislation.
Experience managing complex immigration cases.
Understanding of global mobility frameworks.
Experience in an immigration, legal, or global mobility environment.
Demonstrated experience managing client relationships.
Previous people management or supervisory experience.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management skills.
High attention to detail and quality control.

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