Responsible for managing the most complex billing processes, ensuring data accuracy and compliance of customized billing allocations.
Act as technical support to resolve critical inconsistencies and as an interface with clients and insurance carriers, ensuring SLA compliance and maintaining data integrity across all platforms.
Perform detailed billing analyses, identifying and correcting inconsistencies;
Execute complex customized allocations and validate calculations;
Coordinate the transmission and verification of files with clients and carriers;
Monitor copay exemption processes, ensuring traceability;
Post and validate system entries and ensure data integrity across platforms (Qbem, Quiver Pro, etc.);
Contribute to the control of productivity and quality indicators;
Prepare the client-specific payroll file according to the client’s requirements;
Interface with clients and carriers to resolve incidents;
Support leadership in the implementation of improvements and automations;
Process invoice extensions;
Negotiate claims with carriers when necessary;
Train and mentor Analyst I and II team members;
Ensure compliance with SLAs and established quality standards.

Medical and Dental coverage provided by Bradesco Seguros.
Meal or Food Allowance with a flexible card.
Transportation Allowance.
Profit Sharing (PLR).
Totalpass: Plans with top-tier gyms and exclusive rates;
Life Insurance.
Partnerships with language schools, study abroad programs, universities, and various courses.
Discount on personal insurance purchases for you, your parents, children, and spouse.
Childcare assistance and programs that promote mother and baby health.
Holiday on Insurance Professionals' Day (Securitário Day).
Omni Saúde – Medication benefit with monthly coverage (optional enrollment).
Meu Pet Club – Plans for your four-legged companion with exclusive rates (optional enrollment).
Dr. Alper – our telemedicine service.

Alper Seguros

Open Positions (1)