Role Overview

Own the end-to-end cash application process, ensuring accurate and timely posting of customer payments in NetSuite
Analyze and reconcile payment discrepancies and deductions using customer portals and direct communication
Evaluate chargebacks for proper coding, recoverability, and accurate financial impact
Maintain and improve the daily cash forecasting model to support leadership visibility into cash inflows
Maintain deduction support documentation within Airtable
Ensure customer invoices are delivered successfully via EDI or manual billing, and follow up on past-due balances
Actively manage and analyze AR aging to identify past-due trends, at-risk balances, and collection priorities
Lead dispute resolution efforts for invalid chargebacks and unpaid invoices through customer portals, SupplyPike, and Airtable
Analyze recurring deduction patterns and partner cross-functionally to implement corrective actions
Monitor and respond to the AR email inbox
Support month-end AR close by performing account reconciliations and validating revenue-related activity
Prepare AR-related reporting and variance analysis for Accounting leadership
Create manual invoices (hotels, partnerships, subtenants, etc.)
Review customer contracts and lease agreements to ensure billing accuracy and proper claim submission
Collaborate with Accounting, AP, Operations, Sales, and other cross-functional teams
Support audit, SOX, or leadership requests related to AR activity
Manage chargeback reporting and analysis, tracking trends, financial impact, and recovery status to improve collections performance and visibility

Requirements

Bachelor’s degree in accounting or finance is a plus
3+ years of related experience preferred
Demonstrated experience managing AR aging, chargebacks, and dispute resolution
Knowledge of general accounting concepts
Experience working with ERP systems (e.g., NetSuite) and customer portals preferred

Role Overview

Requirements

Tech Stack

BARK

Open Positions (1)

Finance

Accounts Receivable Specialist