Role Overview

The Role As an Event Management and Support Specialist, you’ll act as an extension of our client’s internal events team. Using the Eventogy platform, you will take ownership of the full event lifecycle—from initial planning to final delivery. This includes creating branded event websites, managing delegate communications and registration, building live engagement tools such as event apps, and delivering tailored reporting solutions.

Key Responsibilities

Understand the client’s event objectives and manage end-to-end execution via the Eventogy platform
Build and maintain event websites tailored to each project
Oversee attendee registration and communications through our integrated CRM tools
Configure and manage live event engagement tools including polling, Q&A, messaging walls, and push notifications
Produce detailed and customised reports using the Eventogy analytics suite
Provide responsive, hands-on technical support and troubleshooting throughout the event lifecycle
Ensure the seamless delivery of all client events, exceeding expectations where possible

Requirements

What We’re Looking For

Fluency in business German (essential)
Previous experience with event management software or similarly complex platforms
Excellent technical aptitude with the ability to learn new tools and solve problems independently
Strong interpersonal and client service skills; capable of building and maintaining trusted relationships
Proven ability to analyse data and produce custom reports
Meticulous attention to detail and outstanding organisational skills
Excellent written and verbal communication
Experience in event management is desirable but not essential
Ability to work autonomously while managing multiple projects concurrently
Flexibility to work shift hours aligned to stakeholders across EU and US time zones******Please note: Applicants must have the right to work in the UK and be currently based here. Sponsorship is not available for this role.**Location: This is a hybrid role with shift-based work. Candidates are expected to be physically present in our Farringdon, London office on Tuesdays, Wednesdays, and Thursdays.

Benefits

What We Offer At Eventogy, you’ll be part of a passionate and supportive team, working at the forefront of event technology. We offer:

Competitive salary
Dynamic and collaborative work environment
Opportunities for professional development and internal progression
The chance to work with high-profile global clients in a fast-growing business

Eventogy

Open Positions (1)

Customer Service

Event Management and Support Specialist, German