Translate partnership agreements into a concrete project plan with clear milestones, dependencies, and owners
Define scope and success metrics for each workstream
Build and maintain the execution roadmap across technical, clinical, and operational tracks
Serve as the central coordination point across internal teams (Clinical, Care, Marketing, Ops) and external enterprise partners
Run project meetings, own the agenda, and close action items
Keep roles, responsibilities, and expectations clear across all parties — internally and externally
Identify and move through blockers without waiting to be asked
Drive day-to-day progress and hold workstreams accountable
Maintain momentum independently — this role does not require heavy oversight
Flag risks early with a recommendation, not just a problem
Run a consistent project cadence (weekly updates, stakeholder check-ins)
Provide clear, concise progress reporting to the COO
Escalate issues early with context and a proposed path forward
Map, scope, and implement processes to serve external partners and organize internal teams
Build repeatable playbooks for how we run enterprise implementations and reporting

7 to 10+ years in project or program management, with significant time leading large-scale implementations.
Direct, hands-on experience managing implementations in healthcare, health benefits, or insurance. This is required, not preferred.
PMP or equivalent project management certification required.
A technical skillset to leverage tools like Claude, Miro, Coda, and Zapier is preferred.
University degree in business, healthcare administration, or a related field preferred.
Comfortable navigating complex, multi-stakeholder environments while managing internal teams and external enterprise partners simultaneously.
Once you're onboarded and clear on the job to be done, you have the aptitude and skillset to act independently.
Organized without being rigid. You bring structure, not bureaucracy.
Communicates clearly across different audiences, from clinical to technical to executive.
Being bilingual in English and French is an asset.

Shift Collab

Open Positions (1)