Assist on network projects; execute assigned tasks and provide status updates.
Provide input on network implementation details (ports, VLANs, AP placement) per established designs.
Support data center operations by performing routine checks on network devices and documenting results.
Install, replace, and maintain switches, access points, and related network hardware under standard templates.
Coordinate with vendors/ISPs/MSP on circuit issues; open and track tickets; validate restoration.
Perform basic WAN support activities (evidence gathering, failover verification) as directed.
Support VoIP systems.
Assist Help Desk and Field Techs with network-related implementations (port turn‑ups, jack activation, AP swaps).
Troubleshoot and resolve entry‑level network hardware and connectivity issues
Prepare and execute low‑risk, pre‑approved changes (e.g., port/VLAN updates, simple firewall requests) with before/after validation.
Document current site network details: closet layouts, patch panel ‑ switchport maps, AP locations, device inventories, and circuit records.
Maintain configuration hygiene: ensure configs are backed up, follow naming conventions, and align with standard templates.
Adhere to change management procedures; record who/what/when/why with pre/post screenshots or config diffs.
Follow organizational policies and procedures, including confidentiality and data handling requirements.
Perform after hours installations and configurations as required.
Other duties as assigned.

Associates degree in computer science or equivalent in education and appropriate IT experience. (Preferred)
CompTIA Network+ or equivalent certification
2-5 years of IT related experience
Ability to communicate technical information to nontechnical personnel.
Familiarity with network monitoring tools, IP addressing/subnetting, VLANs, and cabling standards.
Effective written and verbal communication; ability to document work accurately and meet deadlines.
Ability to quickly learn and adapt to new systems, applications, and technologies.
Proven problem-solving skills with attention to detail and a proactive approach

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Moderate stress position that will require individual to be flexible in their work schedule and may require daily travel to be present a various health center sites.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Position may require sitting or standing for extended periods of time as well as bending, reaching, etc.
Position functions within a normal office environment majority of the time. Monday-Friday 7:30am-4:00pm Saturday-Sunday possible on call

Valley Health

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