Act as the primary consultant and technical authority for assigned customer engagements.
Build and maintain trusted, long term relationships with customers at all levels, including senior and executive stakeholders.
Own the overall customer experience, ensuring engagements are well governed, outcomes focused, and aligned to customer objectives.
Provide strategic advice on how the Power Platform can support wider organisational transformation.
Own and evolve the product and solution roadmap for each customer, ensuring alignment between business vision, technical capability, and delivery reality.
Work with customers to define, prioritise, and maintain backlogs of change, enhancements, and optimisation items.
Architect complex, scalable Power Platform solutions, leveraging Power Apps (Model Driven and Canvas), Power Automate, Power BI, Dataverse, and supporting Azure services where appropriate.
Lead customer engagements through the full delivery lifecycle, from initiation and analysis through to build, test, go live, and handover.
Coordinate delivery activities, acting as the bridge between customers, consultants, and internal stakeholders.
Lead rollout activities, including user training, adoption support, and transition to BAU.

Proven, hands on experience delivering enterprise grade Power Platform solutions: Power Apps (Model Driven & Canvas), Power Automate, Power BI, Dataverse
Strong consulting experience, delivering outcomes for clients across multiple engagements.
Experience leading or mentoring consultants and building delivery capability within teams.
Confident working with customers through ambiguity, translating complex needs into practical solutions.
Project / Programme / Portfolio Management experience (e.g. PRINCE2, MSP) is desirable.
Experience delivering PPM, Portfolio, Programme or Operational management solutions is desirable.
Experience with Project Online / Project for the Web / Planner Premium is desirable.
Microsoft certifications across Business Applications or Modern Work is desirable.
Dynamics 365 experience is desirable.
Exposure to Azure services, Logic Apps, and Copilot / AI capabilities is desirable.

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