Project ManagementCommunicationTime ManagementRemote Work
About this role
Role Overview
Serve as a point of contact for clients throughout the project, providing regular updates on progress and addressing any concerns or issues that arise.
Manage incoming client requests and projects efficiently using our project management system.
Developing a comprehensive timeline for each project and ensuring that all team members are aware of their roles and responsibilities.
Oversee the work of all team members, ensuring that everyone is working together effectively and that all tasks are completed on time.
Reschedule projects based on new or challenging priorities (e.g., rush jobs, pitching new projects).
Manage the budget for each project, ensuring that all billable hours are tracked and that the project stays within budget.
Identify and mitigate potential risks that could negatively impact a project, such as delays, going over budget, or going outside of scope.
Ensure that all deliverables meet the highest quality standards and that the client is satisfied with the final product.
Proofread and review all projects ensuring deliverables are error-free and a successful client delivery.
Foster a collaborative and positive work environment, encouraging teamwork, communication, and creativity.
Meet with the department heads to learn about the status of existing projects and details about new projects.
Maintain project documentation, including project plans, meeting notes, and other relevant project-related information.
Report to management about current workflow, and communicate any possible issues with, too much, or too little work coming into the agency.
Actively seek feedback, identify areas of improvement, and implement process enhancements to optimize project management practices and increase overall efficiency and effectiveness.
Requirements
Proven experience in project management.
Agency experience is a plus.
Experience working collaboratively with cross-functional teams, including designers, copywriters, and strategists.
Proficiency in project management software like Basecamp, Slack, Asana, or other similar programs.
Understanding of basic relationship management skills.
Understanding of branding principles and strategies.
Knowledge of design and production processes.
Excellent organizational and time management skills.
Strong communication and interpersonal skills.
Attention to detail and ability to manage multiple projects simultaneously.