Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead applications to meet business requirements.
Perform data transformation tasks, including data mapping, XML parsing, and mid-level SQL operations.
Create and modify templates and layouts for customer communications, ensuring consistency and compliance with branding guidelines.
Collaborate with IT teams to integrate CCM applications with other systems and databases.
Conduct thorough testing and debugging of CCM solutions.
Maintain detailed documentation of CCM configurations, templates, and processes.
Work closely with business stakeholders and end-users to gather requirements and provide technical expertise.

Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience in developing CCM solutions using SmartCOMM, xPression, and Thunderhead applications.
Strong knowledge of SQL for data manipulation and retrieval.
Proficiency in XML and data transformation.
Familiarity with Microsoft Word for template design and document generation.
Excellent problem-solving skills and attention to detail.
Effective communication and teamwork abilities.
Ability to work independently and meet project deadlines.

CCM Developer

Key skills