Lead clients and teams; gaining and sustaining client trust by delivering timely results and strategic recommendations
Maintain deep knowledge of clients and the industry, including trends and issues that may affect clients, their competitors and stakeholders
Serve as main client contact for day-to-day activities; drive client and internal meetings
Review and provide counsel on written materials, ensure documents are strategic, accurate, and well written
Work with senior leaders to develop recommendations and presentations to clients and prospects, including writing portions of plans and presentations
Drive client and internal meetings
Oversee client budgets; prepare invoice summaries
Supervise staff; delegate and assign tasks to appropriate team members and provide guidance to meet client needs and encourage team member growth
Work with account teams to manage timelines, develop action plans and counsel clients
Oversee media strategy development
Participate in determining staffing allocations and account projections
Be the go-to resource on team for billing and resource allocation; flag budget and staffing issues
Participate in new business discussions; own portions of new business presentations, including strategy and tactical development; able to help identify organic growth opportunities that span H+C services (PR, IMC, etc.) and work cross collaboratively to secure and staff the work
Coach and mentor staff; complete regular goals reviews and evaluations for direct reports according to agency policies
Requirements
B.A. or B.S degree in communications, PR, marketing, business administration or related field
Able to provide strategic counsel on a regular basis; identifying how to overcome obstacles and deliver results
Proficient knowledge of biotech, pharma, and/or medtech space
Minimum 6-7 years agency experience or mix of agency and in-house biotech/medtech experience for AD level; 9-10 years experience for senior AD
Excellent time management skills and attention to detail
Mastery of media materials development; expert written and verbal communication skills
Ability to perform under pressure in a fast-paced environment while maintaining a positive, collegial work environment