Quality Assurance Analyst

Role Overview

• The QA Analyst will be responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects.
• Work closely with various departments to perform and validate test cases based on quality requirements, and recommend changes to predetermined quality guidelines.
• Responsible for ensuring that the end product meets the minimum quality standards, is fully functional and user-friendly.
• Document the entire quality testing process. Describe the program, evaluation, testing methods, and any improvements made to the software.
• Including training materials and instruct users how to use the software properly.
• Design and implement testing plans for products to ensure that all objectives are met.
• Identify procedures and scenarios for the quality control of products and services.
• Process product reviews and inform the development team of defects and errors.
• Communicate quantitative and qualitative findings from test results to the development team.
• Monitor efforts to resolve product issues and track progress.
• Ensure that the final product satisfies the product requirements and meet end-user expectations.
• Spot areas for improvement to enhance the product's efficiency.
• Research the current market for similar products and compare results.
• Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
• Draft quality assurance policies and procedures.
• Investigate customer complaints and product issues.
• Work as part of a team to develop new testing tools to make the troubleshooting process more efficient.

Requirements

• 2+ years of experience in writing clear, concise and comprehensive test plans and test cases
• Keen attention to detail
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Creative and innovative thinker
• Diligent and meticulous
• Experience in quality inspection, auditing, and testing.
• Experience documenting bugs, issues, evidence or any other important item to ensure that the requirements are being met.
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools
• Solid knowledge of SOL and scripting
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus
• Availability to travel 20%
• English: Advanced 80%
• 90%

Benefits

• Employees can work remotely