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Customer Service Representative at CloudOne | JobVerse
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Customer Service Representative
CloudOne
Remote
Website
LinkedIn
Customer Service Representative
Florida, United States of America
Full Time
2 hours ago
$15 - $19 USD
No Visa Sponsorship
Apply Now
About this role
Role Overview
Placing a high volume of outbound calls to customers to schedule appointments.
Assisting customers with inquiries about products and services.
Providing individualized customer service of a high-standard professional level.
Building customer interest in products and services offered by our organization.
Maintaining and updating our customer database.
Providing feedback and insight on policies and processes.
Requirements
Possesses a strong desire to provide the best customer service possible.
Have flexibility of schedule to include evenings and weekends.
Adaptability to changing processes and workflows.
Availability for check-ins from Supervisors.
The ability to comfortably multi-task; listening, talking and typing simultaneously.
Working knowledge of Microsoft Office Suite, and typing skills 25 WPM.
Benefits
$15.00 hourly base pay plus Phone Time bonus.
Average agent earns $17-19 per hour with bonus
Shift differentials for night and weekend work
401K retirement plan
Comprehensive health plan, including medical, dental and vision
Company paid sick time
Apply Now
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