Work in a global team to collaboratively design and develop a platform that provides world class KYC service that is compliant and able to provide best user experience and achieve best KYC conversion rate
Create and review Product Requirements Document (PRD) for easy tracking within the project group
Ensure the project is executed according to schedule to meet the deadlines
Communicate with Engineers / Designers as well as internal stakeholders like Compliance and Risk to ensure the KYC flow offer the greatest value are prioritized
Track and analyze key user metrics to solve issues and drive continuous improvements
Constant refinement on workflow design to ensure the platform is intuitive for seamless operation to optimize conversion rate in the designated markets
Support the Regional/Global Heads and work with different stakeholders to coordinate the implementation of product
Articulate new features and enhancements to users and internal stakeholders

5–8 years of proven experience as a Product Manager, preferrably in the tech, fintech, finance or blockchain industry
Strong experience with KYC processes is a significant advantage
Expertise in product lifecycle management, preferably within an agile framework
Exceptional time-management and organizational skills, with the ability to prioritize objectively
Logical thinker with a talent for identifying and articulating rationale, assumptions, and risks
Excellent collaboration and communication skills
Self-starter who thrives in a fast-paced, cross-functional, and results-driven environment.
Proficiency in both written and spoken English is essential

Competitive salary and company benefits
Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Senior Product Manager, KYC

Key skills