About this role

Engage with our user and contributor community to help drive its growth
Be an ecosystem influencer and champion of users’ needs
Work to build relationships and deeply understand and improve people's adoption journeys
Inspire users with the latest technology advancements and best practices
Identify and remove friction points getting in their way
Produce high quality technical “how-to” content addressing common user needs
Present at meetups, webinars, conferences, and other ecosystem events
Provide structured feedback to Product Management to guide product evolution
Write code where required to support how-to content or presentations
Build and nurture relationships with influencers and open source leaders
Support our user group through regular office hours and community channels & forums
Monitor user group growth and health, tracking metrics and running regular surveys

Accomplished public speaker
Technical writer with a track record of editorial and educational content
Referenceable social media persona
Autonomous, yet highly collaborative
Open source software advocate with contributions on GitHub
Comfortable coding and hacking on Docker and Kubernetes in an enterprise environment
Experience with Rancher, Mesos, and other technologies that our solution integrates with

Developer Advocate – Cloud Native, Security, Service Mesh

Key skills