Supporting clients' custom and off-the-shelf software through all phases of the lifecycle
Owns the change request process and may coordinate with other teams as necessary
Provides technical advice and weighs in on technical decisions that impact cross functional teams
Researches and may propose new technologies
Develops and owns list of final enhancements
Develops and defines application scope and objectives and prepares technical and/or functional specifications
Performs technical design reviews and code reviews
May own technical testing to ensure unit test is completed and meets the test plan requirements
Assesses current status and supports data information planning
Coordinates on-call support and ensures effective monitoring of system
Mentors others and may lead multiple or small to medium sized projects
Provides technical guidance, and mentoring
Maintain application and environment configuration through automated processes
Monitor testing and production environments to ensure stable operation
Perform initial triage of application issues to ensure rapid resolution

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 5+ years related experience
Strong ability to communicate technical information to your non-technical peers
Attention to detail & excellent communication skills is must
Experience developing and maintaining plugins and application support processes in IBM Urban Code Deploy
Developing and deploying infrastructure as code using Terraform/CloudFormation
Working on config management tools like Ansible/Chef/Puppet
Working / mentoring offshore team members
Developing Jenkins Pipeline build automation
Experience with RDBMS as well as NoSQL data platforms.
A strong understanding of IP networking, including load balancing, routing, and firewall concepts.

Senior Engineer – DevOps

Key skills