Principal Software Engineer

Role Overview

• You will be part of the Engineering leadership team at ServiceTitan responsible for the technical direction of our product.
• We provide exciting opportunities to make an immediate impact in our rapidly growing startup.
• We are quality-minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems.
• Over 50,000 people depend on our software to perform all their daily activities.
• We are looking for someone to lead all technical aspects of an engineering team at ServiceTitan.
• You must have a strong background in responsive web application development, building distributed systems for scale, and a proven ability to deliver technical leadership and strong process management.
• Own from end to end the short and long term technical vision of your team.
• Design, implement and improve critical systems and components powering ServiceTitan stack; improve the security, availability, reliability, and performance of our products; drive/participate in all major architectural and strategic decisions especially those relating to scale.
• Build tools to increase efficiency of all our engineers; improve performance, processes, and quality across the whole engineering team.
• Identify opportunities to extract or develop systems beneficial for multiple teams.
• Mentor and guide Engineers across engineering as a whole.
• Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening (HackerRank tests).
• Contribute to the roadmap and resource planning.
• Determine metrics for success and constantly measure them.
• Communicate effectively with cross-functional teams, engineers, Product Managers, customers, and partners.

Requirements

• 8+ years of industry experience, including with large scale enterprise web/saas applications
• 3+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)
• Expert-level knowledge of: Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)
• HTML5 and JavaScript; experience such front-end frameworks as React and Knockout.js is a plus
• Taking existing monolithic applications to a domain based, service-driven paradigm
• Experience with large scale 3rd party integrations
• Basic Microsoft Windows administration skills including IIS administration
• Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights)
• Log / Metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana)
• Git, unit testing, debugging, profiling, Visual Studio, JIRA and other tools that are typically used by developers on Microsoft technology stack
• Continuous integration and continuous delivery methodologies and tools (TeamCity or similar)
• Administration and building automation for Azure, AWS or other public cloud technology
• Ability to empathize with our users and champion for their experience.
• Strong communication and technical writing skills

Tech Stack

• ASP.NET
• AWS
• Azure
• Cloud
• Distributed Systems
• ElasticSearch
• JavaScript
• Logstash
• MS SQL Server
• React
• SQL
• .NET

Benefits

• Work/Life Balance: flexible work schedule, flexible PTO
• Family-Friendly Benefits: extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance
• Enrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs
• Health & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend