ASL HR SolutionsRemote
Technical Support Analyst
Etobicoke, Ontario, Canada
Full Time
2 hours ago
No Sponsorship
Key skills
SQL
About this role
Role Overview
- Provide technical support and assistance pre and post implementation
- Deploy and update client builds as required
- Conduct remote software installations while communicating in English and French if possible
- Evaluate / test ALL software applications
- Ensure that all escalated client concerns are resolved
- Liaise between clients and technical staff to ensure customer satisfaction
Requirements
- At least 2 years of experience providing end user application support
- IT degree or diploma
- SQL knowledge
- Expert in MS Excel
- At least 1-2 years experience with software deployment and updates
Tech Stack
- SQL
Benefits
- Flexible schedule
- Ability to learn something new everyday
- Professional work environment