Provide advanced support for Relativity internal and external clients including: Analytics, SQL scripting, Relativity Event Handlers, Technical Support and Training, Document Productions, Media Handling, QC of Productions, Exports, Search Term, Report Generation, Creating Custom Workflow, Creating Custom Reports, knowledge of ESI Data Hosting Support Tools
Proven ability to perform Relativity system administration and maintenance
backups, index management, capacity management, archiving and recovery
Design / develop / execute complex workflow strategies
Handle escalated support, problem identification and resolution in Relativity
Utilize Sql to support, enhance and maintain existing databases
Communication with clients and senior iDS staff in order to identify requirements and implement solutions
Respond to client requests for document productions, exports, data loads or general reporting
Support conference and trade show activities
Assess and trouble shoot situations to alleviate data issues
Manage document review workflow for large teams
Utilize software and scripting skills to create custom reports
Analyze industry technology trends staying abreast of changes and improvements to make recommendations and incorporate into practice
Mentor and train junior staff
Provide on-call client services support in accordance with the team rotation schedule

College degree, coursework in Math, Computer Science or experience commensurate with senior-level
5+ years of experience in Hosting Administration using Relativity; preparing document productions, exports, data loads and reports RCA strongly preferred
Advanced experience with SQL databases and knowledge of additional Processing and Hosting support tools (LAW, Concordance, Ipro, Venio)
Advanced understanding of EDRM and litigation life-cycle
Detailed knowledge of document review processes and application of best practices to maximize results
Ability to mentor/train junior staff
Ability to independently manage large, complex projects
Ability to communicate in written and verbal forms effectively
Impeccable attention to detail
Ability to meet deadlines
Ability to work more than 40 hours a week as business needs dictate
Willingness and ability to assist other areas of the organization as needed

Relativity Hosting Consultant

Key skills