Installs, services, or performs difficult on-site repairs of mechanical, electrical, or electronic equipment
Provides technical engineering instruction and assistance to lower-level field service representatives regarding installation, operation, repair and maintenance of equipment at customer installations
Responds to requests for emergency or troublesome equipment repairs
Works under direction and from definite objectives, referring only unusual cases to a supervisor
May operate in the field, from home office or be assigned directly to a customer facility to provide constant technical support
Requirements
Completion of a formal technical program and 3+ years of previous experience
Clean Driving Record
Ability to weld stainless steel and aluminum a plus
Able to trouble-shoot electrical systems a plus
Able to safely replace mechanical and basic electrical components including motors, motor starters, switches, solenoids, pumps
Able to respond to unplanned breakdowns with urgency
Read and understand blue-prints, electrical drawings and construction job layouts
Practiced in safe work habits
A team player with obvious enthusiasm, initiative, and pride in work
Self-starter, dedicated to continuous quality improvement
Ability to work independent of direct supervision
Comfortable working in a frequent travel environment
Skilled in customer communication
Proficient in written and verbal communication skills
Computer and smartphone use skills, including filing reports from the field
Ability and willingness to travel and support international customers
Possess a valid travel passport or ability to obtain one post-employment