Lead and direct a staff of supervisors that will have individual teams consisting of no more than 10 employees.
Manage billed AR and post payment denials to ensure customer contractual SLAs are met consistently
Maintains a relationship with all internal teams and customers
Design, improve, and execute customer processes and workflow.
Develop and implement recommendations and provide formal feedback on project results and team performance to management.
Ability to create detailed reports for management.
Ability to maintain confidentiality of all information under HIPAA guidelines and customer confidentiality agreements.
Supports new customer expansion development and implementation.

5-7 years managing a team within the back-end Revenue Cycle environment (AR, Billing, Follow-up, etc..)
Must have healthcare knowledge and experience with Epic AND Cerner preferred
Bachelors degree not a must but HIGHLY preferred
Strong organizational skills
Takes initiative to complete tasks rapidly and accurately
Strong analytics/data science skills
Experienced leading and managing remote employees in a high contact center environment
Strong computer skills, including Microsoft Excel, Word, and PowerPoint
Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining self-directed.

AR Manager

Key skills