Leverage AI tools to enhance client support and operational efficiency.
Utilize and manage AI chatbots, ensuring seamless integration into daily workflows.
Assist in the creation, optimization, and management of AI chatbot functions.
Document and track improvement plans, ensuring accountability through follow-ups and check-ins.
Generate detailed reports on team performance, highlighting key trends, concerns, and areas for improvement.

Familiarity with at least one AI platform (e.g., ChatGPT, Gemini, Claude) and a strong eagerness to learn and implement AI-driven solutions.
Track and manage team members’ activities, ensuring focus on a single assigned client.
Monitor application and website usage, email exchanges, and activity levels to ensure efficiency and compliance.
Ensure all OPs follow established workflows, guidelines, and company processes.
Proactively address process gaps and recommend improvements to enhance operational efficiency.

Great Starting Salary – Competitive compensation to reward your contributions.
13th Month Bonus – Because we appreciate your hard work and dedication.
Performance-Based Raises, Bonuses & Prizes – Your growth directly impacts your compensation! Hit your KPIs and enjoy rewards that reflect your success!
Health, Dental, and Mental Health Insurance – Comprehensive coverage to take care of you inside and out.
Proactive, Collaborative, Supportive, and Forward-Thinking Environment – Work on innovative projects that push boundaries alongside passionate leaders who value your input!
Permanent Remote Set-Up – Your office is wherever you want it—whether that's your couch, bed, or hammock!

Client Success Support

Key skills