About this role
CoachIT is a transport-based company dedicated to getting passengers around the country at affordable prices. They are seeking individuals to join their team as Voluntary Customer Service Agents to assist customers via social media and phone calls, providing support as the company prepares for full operations.
Responsibilities:
- Helping solve queries customers might have
- Answering phone calls from customers who call for a number of reasons such as booking additional assistance
- Providing the best service possible
- Assisting the company get on its feet until they start running full operations
Requirements:
- Fluent English is a requirement for communicating with customers
- Access to a computer with stable wifi