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Software Support Analyst – Investment Finance at FinFolio | JobVerse
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Software Support Analyst – Investment Finance
FinFolio
Remote
Website
LinkedIn
Software Support Analyst – Investment Finance
United States
Full Time
2 hours ago
No Visa Sponsorship
Apply Now
Key skills
SQL
Communication
About this role
Role Overview
Discuss investments and software functionality with wealth manager clients
Provide technical support by resolving issues and questions by phone and email
Give webinars and 1-on-1 training to clients
Implement new clients by converting data from their old software
Assist in testing products with new software releases
Help troubleshoot software bugs and work with development team to make fixes
Build processes and procedures to help new team members
Write and maintain documentation and articles about software functionality
Requirements
Familiar with market operations (Exchanges, stocks, bonds, etc.)
Excellent written and verbal communication skills in English
Must be reliable and self starting, with a strong attention to detail
Based in the USA, with a quiet home office and fast internet
Must be tech savvy, able to write scripts and use macro languages
Finance degree, Series 63 or equivalent experience
Would be a plus to know FTP, SQL, DOS Batch, or REST APIs
Tech Stack
SQL
Benefits
Competitive salary + health/dental
Unlimited paid time off
401K match
Apply Now
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