About this role

Review client and potential client records to identify relevant facts for VA claims
Communicate professionally and empathetically with clients over the phone
Complete administrative tasks to support case progression and team operations
Participate in team meetings and ongoing training to stay updated on VA law and best practices
Provide direct support to veterans as they navigate their benefits claims

Associates degree required; Bachelor’s degree preferred
Spanish proficiency
ability to read, write, and speak at a professional level
Strong organizational skills and ability to manage time and meet deadlines independently
Experience in client services, administrative support, or other relevant professional setting
Proficiency using a PC and Microsoft Tools (Outlook, Teams, Word, etc.), with the ability to quickly learn and adapt to new cloud-based software.

Medical, dental, and vision insurance (including options for employer-paid medical insurance for the employee!)
Gym membership reimbursement
15 days of PTO (increasing over time)
12 paid company holidays in 2026
401 (k) with company matching
Paid Parental Leave

Veterans Benefits Paralegal

Key skills