Lead end-to-end Salesforce project delivery, including planning, requirement analysis, solution design, testing, and deployment.
Conduct stakeholder workshops to gather and document technical and functional requirements.
Translate business requirements into user stories, process flows, prototypes, and functional documentation.
Configure Salesforce platform components (Sales Cloud, Service Cloud, or related modules as applicable).
Oversee data migration processes, ensuring integrity, accuracy, and compliance with best practices.
Define and execute testing strategies, including UAT coordination and quality assurance oversight.
Provide end-user training, documentation, and post-implementation support.
Mentor junior team members and contribute to internal process improvements and knowledge sharing initiatives.
Act as a bridge between business stakeholders and technical teams.

5–8 years of experience in a functional IT consulting role.
Proven experience leading Salesforce implementations end-to-end.
Strong background in business process analysis and user-centric solution design.
Hands-on Salesforce configuration experience.
Experience with Sales Cloud and/or Service Cloud.
Strong knowledge of requirement documentation methodologies.
Experience with data migration and data management strategies.
Familiarity with Agile methodologies and user story definition.
Understanding of testing frameworks and QA best practices.
Excellent communication and stakeholder engagement skills.
Strong facilitation and workshop leadership abilities.
Analytical mindset with problem-solving capabilities.
Leadership and mentoring skills.
Proactive and results-oriented approach.
Bachelor’s degree required (Engineering, Information Systems, Business, or related field).
Salesforce certifications are a plus.
Advanced English proficiency (written and spoken) – required.
Ability to collaborate with multicultural and distributed teams.

Integration to global brands and disruptive startups.
Remote work/Home office.
If a hybrid or on-site modality is required, you will be informed from the first session.
Work schedule aligned with the assigned project/team.
Monday to Friday work schedule.
Day off on your birthday.
Major medical insurance (applies to Mexico).
Life insurance (applies to Mexico).
Multicultural teams.
Access to courses and certifications.
Meetups with special guests from the IT industry.
Virtual integration events and interest groups.
English classes.
Opportunities within our different business lines.
Proudly certified as a Great Place to Work.

Senior Salesforce Functional Consultant

Key skills